Our client called us to discuss her denied life insurance benefit following the untimely death of her son. Her son worked for a company that provided group life insurance coverage with a conversion privilege. However, when the insured’s employment ended due to his illness, neither the employer nor the insurance company sent him a conversion notice. He was too ill at the time to investigate his options and died soon after.
The insured died during the time period when the policy should have remained in force. The insurance company denied our client the right to file a claim!
We filed a demand for payment with the insurance company, disputing the insurer’s decision not to allow our client to file a claim. The insurance company quickly agreed and promptly paid the claim with interest. Our client was very pleased with the fast outcome in her favor and the $95,000 recovered.